Help center · Metrickle

Get started

Create an account and a workspace, add your first app, install the snippet, check that events arrive and add a goal so you can start counting conversions.

Dashboard tour

Find your way around the dashboard, including Portfolio, Today, an app's Overview, date range and filters, breakdowns, tours, What's new and notifications.

Find where people drop off

Funnels and goals

Define what a conversion is with goals, then build funnels to see where people drop off between steps, how long each step takes and which step leaks most.

Friction

See where people struggle before they convert, from rage, dead and error clicks to u-turns and form problems, the hotspots behind them, and which fixes worked.

Journeys

See how people really move from page to page or screen to screen within a session, start from any page, and find where they go instead of converting.

Retention

See whether people come back after their first visit with daily and weekly cohorts, active visitor counts, stickiness, and new against returning visitors.

Protect your conversions

Protected flows

Protect sign-up, checkout and other flows that make you money. Get a result after every release, and a case with recordings when a release breaks one.

Releases

Mark each release on your charts from CI, GitHub, Vercel or Netlify, so you can see which release cost you conversions and which one your alerts point to.

Accessibility

See whether people using a keyboard, zoom, large text, high contrast or a screen reader convert as well as everyone else, and where a release left them behind.

Research

Surveys and feedback

Ask NPS, CSAT and effort questions, collect problem reports, bring in support tickets, and run moderated or unmoderated studies with the people who answer.

Heatmaps and replay

Turn on click heatmaps, scroll depth and session replay, keep text masked, record only after consent, and control who in your team can watch recordings.

Workspace

Integrations

Send alerts to Slack, Teams or a webhook, file issues in your tracker, bring in Stripe or RevenueCat revenue and support tickets, and mark releases.

Team and access

Invite people, choose what each role can see and do, limit people to some apps, require two-factor or single sign-on, and read the workspace audit log.

Plans and billing

See your workspace's plan and usage, get Growth free during early access, and learn what happens over a limit and how to change plan or pay yearly.

Privacy and data

Privacy and cookieless

What Metrickle stores about your visitors, how cookieless mode works, what to ask in a consent banner, how long history is kept and how to erase someone's data.

Data location and export

Where Metrickle stores your events, replays and account details, how EU data location works on Enterprise, and how to export raw events to your warehouse.